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VRI - Variation Reduction Initiative successful implementation at Multek.The PCB group of Flextronics International Ltd. |
Our Quality Philosophy | Integrating Mergers & Acquisitions |
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In a continuing effort to foster the integration of all (M&A) sites worldwide, and to promote the "one-look-one-feel " work environment, MPW focus his attention on:
  Designing a Global Corrective Action system
  Merging it with a methodology for Rapid Problem-Solving   Global Quality Philosophy   Establishing a Quality Council   Global Quality System for PCB   Standardization of Forms and Structure of Engineering Reports   Under the umbrella of the VRI, all site protocols were integrated |
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To unify all sites and to further promote "one-look-one-feel", Corporate quality goals and objectives were established and published in a full color, detailed brochure for internal distribution and for customer awareness. |
A Training Curriculum for all Employees of the Organization |
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Every director, manager, and engineer received the same level of advanced training regardless of their involvement with the VRI plan.   Why?     The reason is simple.
There is no reliable, long-term benefit for the organization which has only one, or a few, well-trained, prepared and skillful individuals who are subject matter experts (SMEs) on critical business processes. Inevitably, when such SMEs communicate, the non-experts do not understand what the SMEs are talking about. The non-experts cannot even ask questions, factually challenge action-decisions, or propose informed, viable alternatives. And just as inevitably, this schism between the knowledge "haves" and the "have-nots" yields frustration, conflict and the likely failure of the organizations change and improvement initiatives. |
Global Corrective Action/RPM Enterprise System | CA/RPM |
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At Multek, the globalization of the CA/RPM system significantly improved response levels and interaction with customers, and raised the scientific professionalism of the organization when dealing with problem-solving. | |
The Global Corrective Action System (CA/RPM) was merged with a methodology for rapid problem identification, analysis, response and resolution, and developed into an Internet/Intranet software enterprise solution. |
Rapid Problem-Solving Methodology | BGA Via Plug Example |
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The Rapid Problem-Solving Methodology (RPM), a proprietary methodology of ASC, teaches all the steps necessary to correct problems. It was designed to speed up the execution of problem solving, specifically when responding to a customer complaint or to a stoppage on a production line. | |
Monthly VRI Presentation | ENIG - Electroless Nickel/Immersion Gold |
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Presenting the Characterization of ENIG. |
Inter-Factory Product Transfer |
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A typical problem experienced by many global organizations is the transfer of product to a low-cost facility. To make the transfer seamless an Inter-Factory Product Transfer Protocol was initiated and further developed into a full global intranet software program, an important element of the Corporate Quality System. |
Awards | Completing M/PCpS Engineering Training |
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Hong Kong, Doumen and Zhuhai Facilities completing their M/PCpS training in China. |
5 S & Demand-Based Flow | Lean Manufacturing |
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In the first stage of M/PCpS - Process Delineation, the teams started by implementing 5S (Seiri, Seiton, Seison, Seiketsu and Shitsuke, or housekeeping, workplace organization, keep cleanliness, standardize and discipline) and also used decomposable mapping. |
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